Customer Service & Administrative Coordinator

Join our dynamic team as a Customer Service & Administrative Coordinator in beautiful Lombok! In this pivotal role, you will serve as the first point of contact for our valued customers, ensuring seamless service delivery and administrative efficiency. Your ability to manage customer inquiries, resolve issues, and maintain a high standard of service will be crucial to our success. As part of our team, you will also handle administrative tasks, including data entry, scheduling, and coordination with various departments. This is a fantastic opportunity to grow your career in a supportive and innovative environment.

At Private Advertiser, we are committed to delivering exceptional service and driving business growth. Located in the vibrant city of Lombok, our company offers a dynamic work environment where your contributions will make a real impact. We are looking for a dedicated professional who is passionate about customer service and administrative excellence.

📋 Tanggung Jawab Pekerjaan

• Manage customer inquiries and complaints, ensuring timely and effective resolution.
• Coordinate with various departments to ensure seamless service delivery.
• Handle administrative tasks such as data entry, scheduling, and document management using tools like Microsoft Office and Google Workspace.
• Maintain accurate and up-to-date records of customer interactions and administrative tasks.
• Assist in the organization and execution of events, meetings, and other administrative activities.
• Provide exceptional customer service, ensuring customer satisfaction and loyalty.
• Collaborate with the team to improve processes and enhance service quality.
• Stay updated with industry trends and best practices in customer service and administrative coordination.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administrative Science, or a related field.
• Minimum 2 years of experience in customer service and administrative roles.
• Proficient in using Microsoft Office and Google Workspace.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with customer relationship management (CRM) systems such as Salesforce or HubSpot is a plus.
• Fluent in Indonesian and English, both spoken and written.

🛠️ Keahlian

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